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In the Classroom
  • What should I expect in my first visit?
    At home - Before the visit We request all new patients to please review the New Patient Consent and Financial and Office Policies forms prior to your first appointment. This will save you time at the clinic. Parents or legal guardians of minors with scheduled appointments are requested to review the Minor Consent form as well.​ You do not need to print or sign any forms prior to your arrival. Day of Visit - Waiting Area Please arrive at least 10 minutes prior to your appointment time to allow for the check-in process. Items to bring to your appointment are: Insurance Cards, both Primary and Secondary (if applicable) Active Credit / Debit / Health Savings Account (HSA) card (if applicable), to pay your portion of dues at the conclusion of the visit. At check in, you will complete the patient registration process on our iPad. The same forms that you reviewed prior to your visit will be available on our iPad for you to sign electronically. Information entered will automatically flow into your electronic record and will be stored securely for future appointments.​ Day of Visit - With our Physician Our routine visits are typically 15 minutes. Note that this is typical with dermatology and other specialties and unlike appointments with a Primary Care Physician (PCP), which last longer since they generally cover a wider set of medical concerns. If surgery is required, we schedule a follow-up surgical visit, which typically takes 30-45 minutes. Return to Top
  • What is involved in a full body skin exam?
    Full body skin exams are both a preventive care and a diagnostic service provided at Bluebonnet Dermatology. Our physician will examine your entire skin surface, including areas not usually exposed to sunlight. They may measure the size of moles or freckles. They will look for skin changes and moles or freckles with unusual features such as asymmetry, irregular borders, blotchy color or increasing size. Our physician may also examine suspicious spots using a hand held microscope called a dermatoscope.​ ​​ This is a good time to ask about any spots you are worried about. Our physician can educate you about what to look for, such as any changes in the size, color, borders, or shape of a mole. Typically, a spot that the physician suspects is cancerous will be biopsied and evaluated by an outside pathologist, who confirms (or refutes) the physician's suspicions. If you have a history of skin cancer or numerous moles, it is important to see our physician for regular skin examinations at intervals ranging from three months to annually.
  • What insurance do you accept?
    Healthcare costs are skyrocketing and can be unaffordable for many. That is why we have partnered with all the major insurance companies, including: ​ Aetna Anthem Blue Cross Blue Shield Cigna Coventry Friday Health Plan Galaxy Health Network Health Smart Humana Medicare / Medicare Advantage Optum UMR United Healthcare WellMed And more​ We accept HMO and PPO plans from these insurance companies. We request patients with HMO insurance to request their PCP to fax us a referral authorization number at 469-472-0861, prior to scheduling an appointment with us. ​ For patients or services not covered by insurance, we offer affordable self-pay rates. If you have any questions, give us a call to confirm if your specific insurance plan is accepted and to avoid any unnecessary delays. Return to Top
  • Will I be charged for the visit if I have insurance that you accept?
    It is very likely that you will face a charge even though you have insurance. This is dependent on the type of plan you have with your insurance company and is completely out of our control. Patients are responsible for co-payments, co-insurances and deductibles. Please remember that your health insurance is a contract between you and your insurance company. It is your responsibility to know your health plan benefits, including co-payment amounts, deductibles, co-insurance, and lab contracts. ​ As a service to you, we will submit a claim to your insurance company for all visit charges, but we do not share in the contract between you and your insurance company. You are responsible for any charges not covered by your insurance plan. Any amount not covered by the insured/patient’s insurance is due within 30 days of the date of service. It is the patient’s responsibility to inform this office if your insurance requires pre-certification or pre-authorization of services prior to scheduling of such services. The patient will be responsible for services denied by insurance due to “No Eligibility”, “Non-Covered Service”, “Pre-authorization/Certification Not Obtained”. Statements are released after your insurance pays, denies, or non-payment by your insurance. ​ Please refer to our financial and office policies for more information Return to Top
  • Could I get a same-day appointment?
    Yes. We strive to make ourselves available to our patients. We will make every effort to see you for same-day appointments. Please call our front desk at 469-663-8838 so that we can accommodate your needs. Return to Top
  • Could I cancel my or reschedule appointment?
    Yes. However, please provide at least 24-hours notice to cancel or reschedule your appointment. We request this so that your appointment slot can be offered to another patient in need of attention. You will be charged a $30 fee if you fail to keep your appointment, cancel or reschedule with less than 24-hour notice. If you fail to keep your surgery appointment, you will be charged a $150 fee. After TWO missed appointments in a row, you will be dismissed from the practice. Please refer to our statement regarding this policy. Return to Top
  • Where can I learn more about my condition?
    Providing appropriate medical advice requires understanding each individual's unique situation. This requires a thorough examination, potential diagnosis of your particular condition and knowledge of your medical history. It is not possible to provide this without a consultation with a physician. ​ You can read about our medical, pediatric, skin cancer and cosmetic services, our blog, or visit here for links to medically approved sources of information. We recommend scheduling an appointment with our physician for specific medical advice tailored for your condition. Return to Top
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